Job Description

Salary: $74,000 - 114,000 per year Requirements:

• Hands-on experience supporting User Acceptance Testing (UAT) for a Child Support Modernization implementation.
• Strong knowledge of Child Support business processes, policies, case management operations, and related workflows.
• Ability to execute detailed test cases, identify defects, and accurately validate system functionality.
• Exceptional attention to detail, including the ability to uncover subtle issues, inconsistencies, and process gaps.
• Strong analytical, problem-solving, and investigative skills.
• Ability to manage multiple priorities while maintaining quality and accuracy.
• Excellent written and verbal communication skills.
• Ability to collaborate with business users, vendors, technical teams, and project leadership.
• Must comply with all State policies, security requirements, and procedures.
• Preferred: Experience working directly with Child Support program staff, business SMEs, and Quality Management teams.
• Preferred: Familiarity with federal OCSE requirements, regulations, and reporting.
• Preferred: Experience with test management and defect tracking tools such as Jira, Xray, ALM, Azure DevOps, or similar platforms.
• Preferred: Experience supporting large-scale, multi-vendor government system implementations.
• Preferred: Experience with test planning, requirements traceability, metrics reporting, and Quality Management best practices.
• Experience with the ProTech Child Support system is a plus, but not required.
• Local Connecticut candidates are preferred.

• Execute comprehensive UAT across Child Support modules and business functions.
• Develop detailed test scenarios, test cases, and test data based on business processes, functional requirements, and user workflows.
• Conduct functional, end-to-end, regression, and validation testing to assess system quality and business readiness.
• Document test results, identify issues, and prepare clear, reproducible defect reports.
• Participate in defect triage, validate fixes, retest, and confirm production readiness.
• Verify system functionality against Child Support policies, business processes, federal regulations, and operational requirements.
• Identify gaps, inconsistencies, missing requirements, and potential business impacts during testing.
• Support UAT planning and readiness, daily status reporting, metrics collection, and test cycle completion.
• Collaborate with business stakeholders, developers, vendors, and project teams to resolve issues efficiently.
• Support statewide implementation, production validation, and post-go-live stabilization activities.
• Ensure testing artifacts are complete, accurate, and aligned with Quality Management standards.

• Azure
• DevOps
• Support
• JIRA
• Security
• Cloud

More:

We are seeking an experienced, detail-oriented Quality Management Test Analyst for the Connecticut Child Support Modernization initiative. In this hands-on role, you will support and carry out UAT to help ensure the system meets business, operational, and federal requirements. You will work with Child Support program staff, business stakeholders, vendors, and technical teams to validate functionality and solution quality. This is a hybrid position based in Connecticut. U.S. citizens, Green Card holders, and H-1B candidates will be considered.

last updated 44 week of 2026

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